Empowering Digital Connections

Privacy Policy for MX Associates

At MX Associates, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.1. Information We CollectWe may collect the following types of information when you interact with our website or mobile apps:a. Personal Information:
This includes information that can identify you personally, such as:* Name
* Email address
* Phone number
* Billing and payment information
* Social media profile links (if relevant)b. Non-Personal Information:
We collect information about your interactions with our website and mobile applications, which may include:* Device information (IP address, browser type, operating system)
* Usage data (pages visited, time spent on the site, clicks, etc.)
* Cookies and tracking technologies for analytics purposesc. User-Generated Content:
If you create or share content through our services, such as posting on a social network platform or engaging in communication via messaging features, we may collect this content.2. How We Use Your InformationWe use the information we collect to provide and improve our services, including but not limited to:* To personalize your experience and deliver content that is tailored to your preferences
* To communicate with you regarding updates, promotions, and important notices related to our products and services
* To improve our website, apps, and user experience by analyzing usage trends and feedback
* To process transactions and manage billing and support requests
* To provide customer support and respond to inquiries or requests
* To comply with legal obligations, prevent fraud, and protect our users and systems3. How We Share Your InformationWe respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:* Service Providers: We may share your information with trusted third-party vendors who assist us in delivering our services (e.g., hosting providers, payment processors, and customer support systems).
* Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of MX Associates, our users, or others.
* Business Transfers: If MX Associates undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.4. Data SecurityWe take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it. However, no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.5. Your Rights and Choicesa. Access and Update:
You have the right to access and update your personal information. If you would like to review or update the information we hold about you, please contact us using the contact details provided below.b. Cookies and Tracking:
You can choose to disable cookies or modify your browser settings to control how cookies are used. Please note that disabling cookies may affect your ability to use certain features of our website and apps.c. Opt-Out:
If you no longer wish to receive promotional emails or notifications from us, you can opt-out by following the unsubscribe instructions provided in the communication or by contacting us directly.6. Data RetentionWe retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.7. Children’s PrivacyOur website and services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.8. Changes to This Privacy PolicyMX Associates reserves the right to update this Privacy Policy from time to time. We will notify you of any significant changes by posting a prominent notice on our website or by sending you an email. We encourage you to review this Privacy Policy periodically for any updates.9. Contact UsIf you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:MX Associates
[[email protected]]This Privacy Policy is intended to inform you about how we handle your personal information and our commitment to protecting your privacy. Your continued use of our services constitutes your acceptance of this Privacy Policy.
We may amend this privacy policy at any time, with or without any prior notice, so we recommend you frequently check once before availing of our services.
What Information do we Collect?
We collect information about you when you provide it to us, when you use our Services, and when other sources provide it to us only for any legitimate purpose:
Information that you Provide:
1. Interaction on Our Website: We collect, analyze, and use your interaction with us, which includes Name, email ID, telephone number, and chat conversation with our customer support professionals to increase our customer experience.
2. Information you Provide Through Our Support Channels: The information that you provide through our customer support, submit information regarding the issue that you are facing in the form of a message for resolving the issues.
3. Information from a Browser, Electronic Device, or Server: When you visit our websites, we collect information that web browsers, mobile devices, and servers make available, including IP address, browser type, language preference, time zone, date and time, operating system, mobile network information for understanding our customers better.
4. First-party Cookies and Tracking Technologies: All the temporary and permanent cookies on our website are to identify the behavior of our services. We are allowed to embed unique identifiers in our downloadable products to track the behavior of our products. To track our visitor's devices, website navigation, geographical information, user engagement, and other details. We make use of only the first-party cookies on our website.
5. From Application Logs and Mobile Analytics: We collect information while you use our website and in-house usage analytics tools to better understand how we can improve our products. This information is all about the clicks, scrolls, features accessed, access time and frequency, performance chart, settings and configuration, user location, and devices.
Information that we collect from Third-party:
From Other Digital Social Media Sites: If you see our MX Associates post, comments, or any other information for marketing purposes and if you interact with them on our social platforms such as Youtube, Facebook, X, LinkedIn, and Instagram we may automatically collect publicly available information such as profile name and ID, to connect with you to upgrade the performance of our product.
What do we do with the Collected Information?
How we use the information depends on how you use them, and any particular preference you have.
Improve your User Experience:
With all the info you provide on our website is to provide the services you’ve requested. Also to create, and maintain your accounts, and keep track of any unauthorized activity on your accounts. All the info also helps us to have better communication with you about our updated services, your customer support requests, your feedback, and policy updates. With the above response, we analyze the information to understand our customers’ needs and to improve our website and services.
Research and Development:
We are always motivated to upgrade our website smarter, faster, and more secure. We use the information and constructive feedback about how people use our websites to troubleshoot and identify trends, usage, and behavior patterns to improve our overall services. Promote and Drive Engagement
Legal Rights:
We also collect this info on a legal basis. In case of any legal issue, we must demonstrate that we have another legal basis, such as our legitimate business interests. You are even allowed to decline to provide us with a little information either by not providing the information in the first place or by opting out later. You also have an option to disable cookies to prevent your browser from capturing any data, however in that case certain website features will not work properly. We only allow access to your personal information to very few selected employees and contractors who have legitimate use of it. We make sure that if we are sharing your information with other parties they must appropriate security measures and a valid reason.
We store your personal information as long as it is required for the purposes mentioned in this privacy policy. When we no longer have a legitimate to process your information, we will delete, anonymize, or isolate your information, whichever is appropriate.
With whom do we share your Personal Data? We do not sell your personal information to anyone whoever it is. We share your personal information only in the ways that are mentioned in the privacy policy
Independent Contractors:
The employees of MX Associates have access to the personal information that is stored in the database. We request each of the employees follow the privacy policy
Registrars:
We share your name and contact information such as email ID, name, and phone number under the ICANN domain registration rules
How do we Store and Secure your Information?
Storage and security:
We make all the industry-standard technical measures to secure your personal information. We take care of security very seriously. Netaxis has taken all the important measures and followed steps to implement appropriate administrative, and technical safeguards to prevent any kind of unauthorized access to the information. However, no security system is completely secure and due to this Internet nature, we cannot guarantee that during transmission via the Internet, the information is completely secure. If you use your own server or storage center, then it is solely your responsibility to secure your data. Therefore, we recommend that data center users configure SSL to prevent any kind of security issue.
How to Keep Control of Your Information?
There are certain methods when it comes to keeping control of your information. Let's check out how the points mentioned below: We follow the principles of limitations to protect your data. Therefore, we only store your personal data for as long as it is required to accomplish the purpose of the product as long as the many storage periods required by the law. All your rights such as the right to access, rectification, limitation of processing, data portability and to withdraw consent. We allow you to access your personal data stored at any time you want. Also, we allow you to correct, edit, limit, or delete your personal data as per your request. If you ever come across that your personal data has been processed unlawfully, or incorrectly, you can limit its processing by us. All our legal rights, correction, deletion, and limitation of processing are respective to the data.
Per your choice:
As a user, you have the right to request a copy of your personal information or request to delete your information or request in a structured, electronic format. Either by logging into the services or stopping using the service once and for all. Also, your request and choice may be limited: If you have made a request, which reveals information about someone else or if you request us to delete information that we are permitted to have by law. If you requested to share data with third parties if in case you have installed third-party apps, you need to contact those third-party service providers.
Controls:
As a user, you have the right to turn off your cookie control directly.
Do Not Track (DNT) Features:
Some browsers have DNT features that can send signals to the website you visit. Our service does not respond to any DNT signals sent by the browser. Currently, there is a standard law available to respond to such issues.
Controls:
As a user, you have the right to turn off your cookie control directly. We provide the services, which include the website customer support, personalized features, and security of the services. If you have any consents related to us using your information, you have the sole right to restrict us from doing this further, but it will not affect any processing that has already taken place in the past. We make use of your information because both parties( user and MX Associates) have a legitimate interest to do so, however, you have the right to object to that though in that case, you will be restricted to not using the service any further. Your Rights Related to Information MX Associates undertakes to provide you with the rights no matter where you choose to reside.
Right to Access:
Access the personal information that we hold about you, which includes the source of information, purpose, and period of processing. Right to Erasure: Anytime you can request to delete your personal information in certain circumstances, such as when it is no longer necessary. Right to Restriction: You can restrict the use of certain information, only when you have objected to our use of data.
Right to Data Portability: Transfer your information to a third party in a structured manner. Right to Object: Any time you can object to the use of your information such as the use of your personal information only for direct marketing. Right to Complain: You can complain if you come across the inappropriate usage of your data. You may not have the right to access it if there is no supervisory authority dealing with data protection in your country. General There are certain limitations to privacy and you are obliged to adhere. We have all the rights to disclose personal information if it is necessary for any kind of legal purpose, prevent fraud, enforce an agreement, or protect our user’s safety. If you have any concerns or queries about our privacy policy, you can any time get in touch with us for clarification. Children’s Privacy Our Websites are not directed to children below the age of 16. Also, we do not encourage collecting personal data from children without receiving any parental consent. If anyone accessing the site is not under 16, please do not use or access the site at any time. If we come across to know that children have entered personal information without parental consent, we will immediately delete this information. Or else, if you come across anyone accessing our visit below the age of 16 you may send us an alert message in the “Contact Us”.
Modification of Privacy:
We have all the rights to change the privacy policy at any point in time to make sure that it complies with current legal requirements or to update the recent changes that we made to our product. Check out our privacy policy periodically to stay updated.

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